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The City is committed to continuously improving our standards by focusing on our customers' views and needs in order to achieve the desired results.
This document details the levels of servie you can expect from the City, concentrating on the areas of service that our residents have indicated are the most important.
The customer service charter sets out clear service standards by which you can gauge our performance.
The City of Nedlands acknowledges the traditional custodians of this land, the Wadjak people of the Nyoongar Nation, and pays respect to the Elders both past and present.