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Floreat World of Travel

Floreat World of Travel use their extensive travel experience to help you plan your trip of a lifetime. With over 28 years of experience in the travel industry, they are a highly regarded and professional travel agency based in Kirwan Street in Floreat. Their dedicated consultants will work with you to give you the peace of mind that your travel investment deserves.

Floreat World of travel is a member of the Travellers Choice Group, a leading Australian travel company and has been the recipient of the prestigious Brian Pateman Award 2015 - Travellers Choice Agency of the Year. We are members of the Australian Federation of Travel Agents (AFTA); ATAS Accredited and Charter for Safe Travel.

They are an appointed specialist representatives for Canada, Hong Kong, Africa, Oman, Austria and Las Vegas. Three of their consultants are Cruise Masters and we are members of the Cruise Lines International Association (Australaisa).  Their product and industry knowledge is continually updated through regular training. Pre COVID, the team regularly travelled the world visiting a variety of destinations giving them first-hand knowledge and experience to provide expert and supportive travel services to customers. 

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Address: Suite 3, 43 Kirwan Street, Floreat
Email: sales@floreat-travel.com
Phone: (08) 9387 7312

We sat down with business owner, Dianne Garbin to discuss the business:  

How has COVID impacted your business? 
The business has virtually lost 100% of their customers. There have been a few small bookings in the last couple of weeks, however they are still now processing refunds which have been taking place since March.  Originally, many clients were happy to have a credit put on their account, however now many are returning wanting a refund as they don’t know when it will even be possible to use a credit.   

What does your business provide for the community? 
"We are a travel agent that books a mix of leisure and corporate travel for clients. We also sponsor the Amanda Young Foundation and Lifeline. We are also one of the few agents who can issue intra WA tickets on TransWA Services and are currently organising day tours within WA. Two have been held recently, with the next one taking place in early 2021. Customers are provided with a one stop solution to their travel needs where we are contactable 24 hours."

They have recently become an accredited business as part of the Tourism Council of WA.  

How did you start your business, and how long have you had the business? 
Dianne Garbin is the business owner of Floreat World of Travel. She has owned the business for 22 years. Dianne worked for the business for six years prior to taking ownership, so she has been at Floreat World of Travel for 28 years!  Her long-term employee Peta has worked alongside Dianne for 28 years too! Their team is rounded out by Melissa who is the Marketing Coordinator. The business has been based on Kirwan Street in Floreat for this entire time.