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Snap Send Solve

Spotted a dangerous pothole? Or maybe some broken playground equipment? Get it fixed quickly and easily using the free app Snap Send Solve. Snap a picture, send it to the City of Nedlands and then allow for the problem to be solved.

What does it do?

This app allows any individual who observes something within the community to create a concise report of the issue. Using the tools on your smartphone, it allows for automatic location detection and photographic evidence of the fault. Your reports are forwarded to our teams to be fixed as soon as possible.

How can I download it?

If you have a smartphone and are familiar with downloading applications, you can download the Snap Send Solve app from Google Play (for Android phones) or the App Store (for Apple phones) free of charge and begin using it straight away.

What can I report using the app?

Snap, Send, Solve can be used to report a variety of different things, such as:

  • Illegal dumping of rubbish and littering
  • Broken street lights
  • Street trees that require pruning
  • Graffiti
  • Cracks in the footpath
  • Potholes in the road
  • Playground equipment in need of repair
  • Park barbecues not working
  • Other hazards around the City of Nedlands

PLEASE NOTE: All Parking and Animal issues should be reported to the City directly via phone 9273 3500 to ensure a Ranger can be assigned to attend as soon as possible.

What information is required to make a report?

Snap Send Solve prompts you to capture a variety of information, such as the location of the issue, a photo of it and a description,  to make your report to the City of Nedlands as comprehensive as possible.

How will the City of Nedlands use my report?

Once the report has been logged, the report will be sent to the responsible officer based on the nature of the report. The officer will action your report and the problem will then be solved as quickly as possible. 

For other ways to report issues or to contact the City of Nedlands, visit our contact page.