Bin and Collection Days

Introduction to the City’s Bin Services


The City encourages all residents to utilise the standard bin service where possible. Different packages are available at an additional cost to cater for different family sizes and individual needs. 

The fees below are for the 2022-23 financial year. 

Standard Bin Service ($298):

  • 120L rubbish bin
  • 240L recycling bin
  • 240L FOGO bin

Upgraded Bin Service ($660):

  • 240L rubbish bin
  • 240L recycling bin
  • 240L FOGO bin

Super Bin Service ($1528):

  • Two 240L rubbish bins
  • 240L recycling bin
  • 240L FOGO bin


Residents can also obtain a second recycling bin free of charge and a third recycling bin for $85 per financial year. Additional FOGO bins are available for an additional $99 per financial year.

Please note that property owners or managing agents are authorised to request changes to the bin service.


The City offers the following commercial bin packages. The fees below are for the 2022-23 financial year. This fee is based on per service.

  1. Commercial Waste Bin Service (240L rubbish bin at $375).
  2. Commercial Recycling bin only (240L recycling bin at $82)
  3. Commercial 1100L Waste Bin (includes 1100L recycling bin at $3,096)

Please note that a recycling bin is offered to commercial properties that utilise the City’s services free of charge. The number of recycling bins can not exceed the number of rubbish services.

For new commercial bin services and changes to the current bin service, please contact the City.

Check your bin collection day

To find out your bin collection day please click on the check your bin day button below and type your address into the search panel. 

Check your bin day

The City currently provides a weekly FOGO waste collection with recycling and general waste services operating on alternate fortnights.

Public Holidays: All bins are collected on public holidays except for Christmas Day, New Years Day and Good Friday. Please refer to the Residential Waste Services Guide for alternative dates.

Download 2022 Waste Calendar

Damaged and Missing Bins

All bins must be on the verge for repairs. Please allow 5 working days for repairs to be carried out.

Please complete the below request form or contact the Customer Service Centre on 1300 633 633.

Report a damaged bin

Please note that all bins must be on the verge for repairs/replacement. Please allow 5 working days for your request to be completed.


How to put your bin out for collection

Your recycling and general waste bins are collected alternatively each fortnight, on the same day as your rubbish bin collection.

Place your bins on the verge before 6 am on the day of your collection. Bins must be:

  • Within 1m of the kerb (or as close as possible without obstructing the footpath)
  • 1m away from obstacles (including street trees, parked cars, signs, lamp posts and parked cars)
  • Half a metre apart
  • At a weight less than 35kg for 120L rubbish bins
  • For 240L rubbish bins, the weight should be less than 70kg.

Bins are only permitted on the verge 24 hours before and after collection.

Bins are to be stored so as not to be visible from the street or public place except for bin collection day. Please ensure rubbish bins are not overfilled and the lids are closed to prevent crows gaining access to the rubbish.

Missed Bins

For all missed bin collection enquiries, contact the Veolia customer service centre on 1300 633 633.

Additional fees and charges can apply to recycling/FOGO bins containing non-compliant waste.

Request to Change My Bin Service

If you wish to change your individual bin service this could impact on your annual rates fees and charges. Only property owners or managing agents are authorised to request changes to the bin service. All requests must be submitted to the City in writing or using the City’s request form.

For further information on your bin services, please contact the City on 9273 3500.

Request a new/upgrade/downgrade bin

How to Correctly Sort Your Waste

Refer to the following to find out what goes in each bin.

If the item you are seeking is not included, please contact the customer service centre on 1300 633 633 for assistance.

Rubbish Bin (red lid)

Refer to list of items that can and can not go in the household rubbish bin:


  • General rubbish
  • Nappies and hygiene products
  • Old clothing
  • Soft plastic and polystyrene
  • Meat trays
  • Small plastic items (straws, lids, cutlery)
  • Disposal coffee cups, long life milk cartons


  • FOGO material (food organics and garden organics)
  • Recyclables
  • Hazardous items

Recycling Bins (yellow lid)

Refer to list of items that can and can not be recycled


  • Ice cream containers
  • Margarine tubs
  • Milk bottles
  • Sauce bottles
  • Detergent bottles
  • Shampoo bottles
  • Takeaway containers (not polystyrene)
  • Soft drink bottles
  • Water bottles
  • Yoghurt containers
  • Aluminium foil and trays
  • Magazines
  • Steel tins (rinsed)
  • Newspaper
  • Milk/juice cartons
  • Cardboard
  • Office paper (not shredded)
  • Aluminium cans
  • Glass bottles and jars (including broken glass)


  • Food waste
  • Greenwaste
  • Household hazardous waste
  • Electrical appliances 
  • Building rubble
  • Sharp objects
  • Paper towels, tissues or nappies
  • Gas bottles 
  • Aerosol cans
  • Polystyrene 
  • Clothing
  • Scrunchable soft plastic (includes plastic bags & food wrappers)

Please note that the following items are no longer recyclable:

Soft Plastics

These include cling wrap, bubble wrap, chip packets, cereal and bread bags. These items can be placed in your red general waste bin.

Aerosol Cans

Aerosol contains flammable liquids which have caused fires and explosions at recycling facilities.

Meat Trays

Due to contamination and the mixture of products to make the product, meat trays are to be placed in the rubbish bins.


Polystyrene (including Styrofoam) is not recyclable. Small amounts can be placed in the rubbish bin if broken into pieces. Please note that polystyrene can become lodged in the rubbish bin due to the bulkiness and lack of weight.

Polystyrene balls can not be placed out for the bulk rubbish collection due to the environmental impact if they become loose.

Large quantities can be taken to CLAW Environment in Welshpool. For further information go to or call 9333 4888.

Coffee Cups

Take away coffee cups and lids are not recyclable. Please place these in the rubbish bin.

You can also visit the Recycle Right website or download the free Recycle Right app. Download free app

FOGO Bins (lime Green)

Refer to the list of items that can and can not go in the FOGO bin.


  • Food scraps: meat, bones, seafood, shells, fruit and veg, bread, rice and dairy (raw and cooked)
  • Tea bags and coffee grounds
  • Used paper towels
  • Shredded paper
  • Garden waste; Lawn clippings; small branches, weeds and flowers
  • Pizza boxes
  • Tissues
  • Cardboard
  • Compostable liners (AS 4736)
  • Kitty litter
  • Cat and dog poo (only inside a compostable liner)


  • General Rubbish
  • Nappies and Hygiene products
  • Plastic bags and bottles
  • Toiletry items (razors, toothpaste tubes ect)
  • Plastic bags (only the supplied compostable liners or newspaper to wrap food scraps are to be used)
  • Bricks, sand, soil and rocks
  • Glass or ceramics
  • Hazardous waste including petrol, gas cylinders, paints, motor oils, garden chemicals and poisons, pool chemicals, acids, bleaches and ammonia, medicines and flammable liquids
  • Medical Waste or needles
  • Bamboo cutlery


Make a general waste enquiry

Make a general waste enquiry